Linked Sourcing ("we", "us") is the English-speaking sourcing arm of Jiaxing Layo Group. This policy explains what personal information we collect when you contact us or submit an inquiry, why we collect it, and the choices you have. We only collect what we need to respond to your request — we do not sell your data.
Information we collect
When you submit our inquiry form, or contact us by email or WhatsApp, we may collect:
- Your name and work email address
- Your company and country / market
- The product category you are interested in
- Your WhatsApp number, if you choose to provide it
- The details of your inquiry (quantities, target price, timeline, tech packs or artwork you send us)
We do not use advertising or analytics cookies. Our website loads web fonts from a third-party provider (Fontshare / api.fontshare.com), which may receive your IP address as a normal part of serving those files.
How we use it
We use the information you provide only to:
- Reply to your inquiry and prepare costings, fabric options and sampling plans
- Coordinate sampling, production, quality control and shipping if we work together
- Keep a record of our business correspondence with you
For visitors in the EU/UK, our legal basis for processing is taking steps at your request prior to entering a contract, and our legitimate interest in responding to business inquiries.
How your inquiry reaches us
Our inquiry form is delivered through Web3Forms, a third-party form-handling service that forwards your submission to our email inbox. Your submission is transmitted over an encrypted (HTTPS) connection. Please see the Web3Forms privacy policy for how they handle data in transit.
Who we share it with
We do not sell or rent your personal information. We share it only with the internal business, design, production, QC and logistics teams within our group who need it to respond to and fulfil your request, and with service providers (such as the form and email providers above) acting on our behalf. We may disclose information where required by law.
Data retention
We keep your inquiry and correspondence for as long as needed to handle your request and maintain our business relationship, and to meet legal or accounting requirements. You can ask us to delete it at any time (see below).
Your rights
Depending on where you live (including under the EU/UK GDPR), you may have the right to access, correct, delete, or object to our use of your personal information, and to request a copy of it. To exercise any of these rights, email us at [email protected] and we will respond within a reasonable time.
Contact
Questions about this policy or your data? Email [email protected] or reach us on WhatsApp.
Changes
We may update this policy from time to time. We will revise the "last updated" date above when we do.